We, RICHMAN TOWN LTD incorporated and registered in the Republic of Cyprus, with company number HE 110934 (“the Company”) are committed to the privacy of the users of this Website www.richmanuniforms.com
Protecting personal data and your privacy is of greatest concern for Richman. In this Privacy Notice we want to give a clear, concise, and transparent communication on the collection, use, processing, storing etc. of personal data relating to our customers.
Within the meaning of this Privacy Notice “customer of Richman” means former, current and potential customer or user of a product or service offered by Richman, visitors to our official website or store.
We use and process your personal data in connection with you for example, buying our products online or in store, visiting our website or contacting us for customer service. Examples of personal data are full name, address, e-mail address, telephone number, payment information, purchase, order and purchase history and other case-related information (eg information that you provide when contacting us).
Under each specific section of this Privacy Notice you will be informed of the purpose for each relevant processing of information.
The Company, is primary responsible for the processing of personal data within the scope of this Privacy Notice.
Under each specific section you will be informed of the allocation of responsibilities and the modalities for the execution of rights.
The personal data that we collected from you is generally stored in the EU.
Your personal data is available and accessible only by those who need the data to accomplish the intended processing purpose. To the extent necessary, your personal data may be with sub-contractors (processors and sub-processors) carrying out certain tasks on Richman’s behalf.
In addition, we may also disclose personal data to third parties, if we have reason to believe that using or disclosing such information is necessary or advisable to: (i) conduct investigations of possible breaches of law; (ii) identify, contact, or bring legal action against someone who may be violating an agreement they have with us; (iii) investigate security breaches or cooperate with government authorities pursuant to a legal matter; or (iv) to protect our rights, safety or property, including the prevention of fraud.
Richman is not allowed to collect, process, use, store etc. personal data without a valid legal ground. Lawfulness may be derived from your consent, by contract, statutory obligations or from our legitimate interest as a business. For every specific process purpose of processing of personal data, we collect from you, we will inform you about which legal ground that will apply, and what rights you are entitled to exercise. whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to.
Right to access:
You have the right to request information about the personal data we hold on you at any time. You can contact Richman and we will provide you with your personal data via e-mail.
Right to portability:
Whenever Richman processes your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification:
You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.
If you have a Richman account, you can edit your personal data under your account pages.
Right to erasure:
You have the right to erase your personal data processed by Richman at any time. Your request may be hindered if any of the following situation apply:
*you have an ongoing matter with Customer Service
*you have an open order which has not yet been shipped or partially shipped
*you have a balance with Richman, regardless of the payment method
Right to object to processing based on legitimate interest:
You have the right to object to processing of your personal data that is based on Richman’s legitimate interest. Richman will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.
Right to restriction:
You have the right to request that Richman restricts the process of your personal data under the following circumstances:
* if you object to a processing based Richman’s legitimate interest, Richman shall restrict all processing of such data pending the verification of the legitimate interest.
* if you have claim that your personal data is incorrect, Richman must restrict all processing of such data pending the verification of the accuracy of the personal data.
* if the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
* if Richman no longer needs the personal data but it is required by you to defend legal claims.
If you have a Richman account, you can exercise your right to access, portability and rectification under your account pages, where you also can delete your account.
Right to complain with a supervisory authority:
If you have complaints about the way Richman processes and protects your personal data and privacy you have the right, at any time, to make a complaint to the Office of the Commissioner for Personal Data Protection or any other competent a supervisory authority in Cyprus.
We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website.
We use your personal data to provide you with the information, products and services that you request or purchase from us when shopping online. In this context, we use your personal data to be able to process your purchase order and payment transactions, and to manage your deliveries, claims, returns and refunds in a secure and effective manner.
Purchase order and payment data collected for the purpose above will also be used, under certain conditions and limitations, for marketing, business development and analytics purpose and to detect fraud and thefts in connection with online sales and to comply with applicable laws.
The personal data we obtained directly from you when you are placing a purchase order, making a payment or using any other of our services will be used only to the extent necessary to process that order and to deliver the requested products and services.
Whenever you place a purchase order, make a payment or return a product we use your personal data to verify your identity, that financial information you provide us is accurate, conduct fraud checks or prevent other illegal activity.
Personal data is shared with suppliers carrying out certain tasks on our behalf, such as order fulfillment and shipping and payment processing. Richman is always fully responsible for its suppliers.
We may from time to time also share personal data with independent third parties, such as electronic communication providers, banks and postal/courier services. Please be aware that many of these recipients have an independent right or obligation to process your personal data in their own rights.
Except as explicitly stated herein, we never pass on, sell or swap your data to any third parties.
We will keep and process your personal data no more than necessary for us to perform our contractual obligations.
However, we may continue to use and store your data for additional purposes.
Purchase order data will also be used for the purpose of development and improvement of products, services and supply chains.
Purchase order data will also be used for the purpose of security and safety by fraud detection and loss prevention.
If you are a user of a Richman Account we will continue to use your purchase order data to the extent necessary for us to deliver upon our promises and to distribute Ads & Promotions acccording to your expectations.
In addition to the above, for the purpose of Compliance with Laws, we are compelled to continue to save and sometimes use your purchase order data to abide with applicable tax and accounting legislation and to protect consumer rights.
These Terms will be governed by and construed according to the laws of the Republic of Cyprus.
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